Case story, PDF
Get the Sea Breeze case story
Sea Breeze has delivered beverages in New York and New Jersey since 1925, and in 2009 its field staff still got customer data on a printed spreadsheet. Adopting Salesforce fixed that and created a second problem: every customer typed twice. Five pages on the integration that ended both, and on choosing a vendor for expertise rather than feature count. One short form, yours on the next page.