Case Studies
21May 2026
How Thames Water connected Salesforce and Microsoft Dynamics with Rapidi
Thames Water replaced custom-coded Salesforce-to-Microsoft-Dynamics-NAV integration with Rapidi, working with KE Consulting (KEC) on the design. The new setup cut manual reconciliation, shortened go-live, and now scales across business units without further custom code. Below is what KEC actually did, what changed after go-live, and the three lessons any team running a similar project should plan for.
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